FAQs

In this section, we aim to address common questions and concerns that developers may have about the ID Recognition API.

1. What types of identification documents does the API support?

The ID Recognition API supports a wide range of identification documents, including passports, driver's licenses, national ID cards, and more. Our system is continuously updated to recognize new document types and formats.

2. Is there a sandbox environment available for testing purposes?

Yes, we provide a sandbox environment where developers can test their integration with the API without making live requests. The sandbox environment mimics the behavior of the production environment, allowing developers to simulate various scenarios and test their application's functionality.

3. How does the API handle sensitive data?

We take data security and privacy seriously. All data transmitted to and from our API is encrypted using industry-standard encryption protocols (such as HTTPS) to ensure confidentiality. Additionally, we adhere to strict data protection regulations and guidelines to safeguard sensitive information.

4. What programming languages are supported for integration with the API?

Our API is language-agnostic and can be integrated with applications built using any programming language. We provide SDKs and libraries for popular programming languages such as Python, JavaScript, Java, and C#, as well as comprehensive documentation and code examples for manual integration.

5. Is technical support available for developers integrating the API?

Yes, we offer dedicated technical support to assist developers with any questions or issues they may encounter during the integration process. Our support team is available via email, chat, or phone to provide prompt assistance and ensure a smooth integration experience.

6. Are there any limitations on API usage?

While we strive to provide a reliable and scalable API service, there may be limitations on API usage to ensure optimal performance and resource allocation. These limitations may include rate limits, concurrent request limits, or restrictions on certain API endpoints. Please refer to the API documentation for detailed information on usage limits and guidelines.

7. Can I customize the API response to suit my application's requirements?

Yes, our API supports customization of the response format and content to meet the specific needs of your application. You can configure parameters such as fields to include/exclude, data formatting options, and error handling preferences to tailor the API response to your requirements.

8. How frequently is the API updated with new features and enhancements?

We are committed to continuously improving and expanding our API capabilities to meet the evolving needs of our users. Updates, new features, and enhancements are rolled out regularly, and developers are notified in advance of any changes that may affect their integration.

9. Is there a community forum or knowledge base available for developers to seek assistance and share insights?

Yes, we maintain a community forum and knowledge base where developers can engage with peers, ask questions, share insights, and learn from each other's experiences. The forum is monitored by our support team and active community members who provide valuable assistance and guidance.

10. How can I provide feedback or suggest new features for the API?

We welcome feedback and suggestions from our users to help us improve and enhance the API. You can submit feedback, feature requests, or bug reports through our support channels, community forum, or directly via email. Your input is invaluable in shaping the future development of our API.